Below are the shipping method options and processing information. After placing an order, please refer to your order details and post-purchase email notifications for the most up-to-date information. Orders ship only Monday-Friday excluding holidays.
UPS Shipping Options
UPS Ground 3-5 Business Days
Based On Location
UPS Select 3 Business Days
Based On Location
FedEx Freight Direct Options
Delivery to the ground level (front or back door) or to the garage without an appointment (no signature required) for residential only
Basic by Appointment
Delivery to the ground level (front or back door) or to the garage with an appointment (no signature required)
To the first ground-level room in the home or business with an appointment
Those requiring a two-person delivery, and/or placement in room of choice with an appointment (with the options of packaging removal) for home or businesses.
Orders will be processed within 3 business days, with the exception of certain made to order items. Made to order items will be made within 3-4 weeks. Please reference this information on the product pages. For made to order items, your order will ship within 3 business days of being made. Please refer to your email notifications for shipping updates.
Hawaii & Alaska
For shipments to Hawaii and Alaska, we offer UPS Ground 3-5 Business Days. We regret that we are unable to express ship to Hawaii or Alaska.
We do not ship to a P.O. Boxes.
APO/FPO/DPO Military Addresses
At this time, we are unable to ship to APO/FPO/DPO military addresses.
At this time, we do not offer international shipping.
Returns & Exchanges
If you are not satisfied with an online purchase or gift, please review our Returns & Exchanges information.
John Boos & Co. is required by state and local laws to charge applicable sales taxes for online orders. Please note that the order total during checkout will reflect the sales tax.