Shipping & Returns

Below are the shipping method options and processing information. After placing an order, please refer to your order details and post-purchase email notifications for the most up-to-date information. Orders ship only Monday-Friday excluding holidays.

All orders will be fulfilled within 3-4 weeks upon order.

UPS Shipping Options

• UPS Ground 3-5 Business Days Based On Location

• UPS Select 3 Business Days Based On Location

FedEx Freight Direct Options

• Basic - Delivery to the ground level (front or back door) or to the garage without an appointment (no signature required) for residential only

• Basic by Appointment - Delivery to the ground level (front or back door) or to the garage with an appointment (no signature required)

• Standard - To the first ground-level room in the home or business with an appointment

• Premium - Those requiring a two-person delivery, and/or placement in room of choice with an appointment (with the options of packaging removal) for home or businesses.

Processing Time
Orders will be processed within 3 business days, with the exception of certain made to order items. Made to order items will be made within 3-4 weeks. Please reference this information on the product pages. For made to order items, your order will ship within 3 business days of being made. Please refer to your email notifications for shipping updates.

Cancellations
Orders cannot be canceled once prepared for shipment.

Hawaii & Alaska
For shipments to Hawaii and Alaska, we offer UPS Ground 3-5 Business Days. We regret that we are unable to express ship or ship FedEx Freight to Hawaii or Alaska.

P.O. Box
We do not ship to P.O. Boxes.

APO/FPO/DPO Military Addresses
At this time, we are unable to ship to APO/FPO/DPO military addresses.

International Shipping
At this time, we do not offer international shipping.