Distribution Center Operations Manager

JOB DESCRIPTION

John Boos & Co. , a trusted provider of high-quality, performance driven equipment and workspaces that have inspired home cooks, chefs and foodservice industry workers for generations, is accepting applications for a Distribution Center Operations Manager for our newly expanded warehouse facility.

John Boos & Co. promotes the efficiency and effectiveness of our fulfillment center as our customer-focused, competitive differentiator. We consider our fulfillment capabilities to be a collaborative well-oiled machine, driven by a forward-facing customer-centric mentality. To deliver on our promise to consumers, we count on talented, dedicated and committed leaders. The Distribution Center Operations Manager will manage and oversee the receiving, handling, storing, picking, and packing activities within the warehouse, ensuring quality standards are met at every turn. This leader is exceptionally detail oriented and able to track multiple facets of the warehouse at any given time. The JBC warehousing operations strives to achieve the highest level of inventory accuracy, ensure order coordination, and provide customers with continuous real- time tracking of shipments.

Job Title: Distribution Center Operations Manager
Dept/Group: Distribution Center
Reports To: VP Operations
Job Category: Administration
Position Type: Full-Time, Exempt

OBJECTIVES OF THIS ROLE

• Ensure the warehouse operates at peak efficiency with customer satisfaction being the primary goal by supervising, organizing, directing, and training warehouse employees and establishing, monitoring, and managing operational goals.
• Develop warehouse operations systems by determining product handling and storage requirements, equipment utilization, inventory management, gate processes, and shipping.
• Train and manage the warehouse team to solve day-to-day operational issues and reach short-term and long-term performance goals.
• Oversee daily operations while controlling and managing inventory and logistics.
• Review and prepare workflow, manning and space requirements, equipment layout, and action plans while ensuring that productivity, quality and customer service standards are met.
• Maintain a safe and healthy work environment by establishing, following, and enforcing standards and procedures, and complying with legal regulations.

DAILY AND MONTHLY RESPONSIBILITIES

• Supervise daily activities of the warehouse, including quality assurance, inventory control, space management, logistics, floor productivity, shipping, and customer service.
• Schedule and oversee warehouse team to meet the demands of the fulfillment center, and manage the flow and quality of work to maximize efficiency and minimize overtime.
• Inspect equipment, tools, and machinery regularly, and oversee general maintenance as needed.
• Meet regularly with warehouse leads to review, analyze, and develop actionable plans for productivity and loss prevention.
• Oversee and manage logistics utilized to transport products to customers and internal facilities, communicating with drivers and air partners to ensure efficient delivery of packages.

This position has the potential to grow into a senior management level position with numerous direct reports. Good communication skills, problem-solving skills, interpersonal skills and conflict management are a necessity. Candidate must have emotional control, decision making ability, be creative and innovative, and be able to lead and motivate people to accomplish the overall objective. Preferred candidate will hold a Bachelor’s Degree in Business, Management, Supply Chain Management, Logistics or related field, or equivalent experience.

Salary commensurate with experience. Excellent benefits package.